Nancy White offers some insights to the changes to online facilitation since she started in 1996. She has seen some great successes, and many failures, so there is plenty of room for improvement.
The proliferation of tools, particularly tools that enable connection outside of bounded groups (such as Twitter, Facebook, and previously the emergent networks that were formed BETWEEN blogs and commentors) has led us to an era that is not just about online group facilitation, but online network stimulation and facilitation.
See original article at fullcirc.com
