What to Do When an Online Community Starts to Fail – Walter Frick – Harvard Business Review

Walter Frick looks at some online communities that may be starting to fail, and at the common advice about running online communities to see whether it might work.

Believe it or not, online communities have been the subject of study for at least 20 years at this point, much of which has focused on starting and scaling them.

See original article at hbr.org

More Communication Strategies:

How to Avoid Virtual Miscommunication – Keith Ferrazzi – Harvard Business Review Email Is Not Free – Tom Cochran – Harvard Business Review The Real Power of Enterprise Social Media Platforms – Michael Schrage – Harvard Business Review