Jason Schemmel offers some tips and resources to people just starting out as community managers.
Effective community management is a skill normally learned via trial-by-fire or, if you get lucky, through networking and mentorship from someone who has been there; who has seen the good times and bad times, who has overcome obstacles, crawled through the trenches and somehow came out alive … and no, I didn’t digress.
See original article at mycmgr.com