Rewarding communities is not a new idea, while everyone likes rewards they must be given with a certain level of thoughtfulness in order to maximize the impact of said rewards. Showering a segment of a community with unearned rewards will only weaken the community by fracturing it and providing a large segment with the basis to be angry and spiteful at the remainder of the community that did receive the rewards.
- Before you can reward people well you need to decide what a good contribution is.
- While you can always throw out rewards willy-nilly based on observations of performance, this risks accusations of rewarding some but not others.
- For new contributors in the growth stage, intrinsic rewards are more meaningful as these new members are often nervous about getting started.
“If we can be mindful of the Yerkes-Dodson curve and balance expectations and rewards well, we have the ability to build truly engaging and incentivized communities and organizations.”