Mail-List.com Blog

  • Home
  • Features
  • Summaries
  • Twitter
  • Facebook
  • Linkedin
The Market Research Nuggets Most Companies Ignore (at their peril): Comments In Online Communities

The Market Research Nuggets Most Companies Ignore (at their peril): Comments In Online Communities

June 4, 2013 By mark david mcCreary

Vanessa DiMauro notes that companies spend a lot of money on customer service, but often allow online comments to slip between the cracks.

blockquote class=”curated_content”> A customer shares an insight within your company’s online community. What does your company do with that customer input?

See original article at leadernetworks.com

Related posts:

  1. Why B2B Companies Need Private Online Customer Communities [Example]
  2. Avoid Online Customer Community Failure!
  3. Customer Communities In Depth: An Expert Roundtable
  4. Mobile device use in customer research more than doubled in 12 months

Filed Under: News

Collections

Can You Make Money Running a Listserv Community?

How to Group Your List Emails in Yahoo Mail

What’s Good Mailing List Etiquette?

How to Keep Your Inbox Empty

Legal -- Mail List Privacy | Security | Terms of Service
About -- User Guide | FAQs | Videos | Blog
Copyright © 1995-2022 Mail-List.com All Rights Reserved