Rachel Happe looks at the differences between reaching goals via a community approach, or the traditional command and control method. She thinks that changing behavior or habits is a key indicator or success in the community approach.
The management nut to wrap executives’ heads around is that building community is an organic process, not a transactional one. In organic processes, you have to invest to get to a tipping point but then the cost structure changes dramatically.
See original article at communityroundtable.com
