Strategists, moderators and directors are needed for community development, but the most important role and the one your community cannot thrive without is the field community manager. Effectiveness and engagement suffer when there is a lack of one. This person is a liaison between the board and the members, and in this role, manager spends most of their time in the field. The community field manager needs to be completely committed to the community to ensure members are getting good response both in terms of quality and quantity. This trait, unlike some other traits, cannot be taught – the perfect candidate needs to have it from the get go.
- It is very important to make sure that a person is committed to helping others succeed if they want to be a positive member.
- You also want to see if your potential hires have great warmth and personalit as that can improve a workplace.
- Community skills can be taught but alignment and commitment are things that you either have or don’t, it can’t be taught.
“But the one essential role for every community is the ‘in the trenches’ community manager.”
Read more: https://www.feverbee.com/trenches/