Rachel Happe from The Community Roundtable has a great webinar showcasing how businesses who use online communities to their advantage typically see increased user engagement as well as financial surplus. She explains how an online community can offer a direct portal to your consumers allowing for them to give suggestions and let you know what is working for them. This is perfect for identifying pain points so you can identify with your community and build a brand of loyal members.
- Rachel Happe explains how online community programs increase engagement and encourage users to collaborate whether they are employees or consumers.
- Rachel Happe is from The Community Roundtable and is very knowledgeable on what makes online communities powerful.
- In this webinar Rachel defines what makes these communities a financial leveraging tool for any organization and what else can be gained from this direct line of communication.
“Organizations around the world are discovering the immense potential of online community programs. Whether you are scrambling to engage remote employees on an intranet, or stay connected to your members and audience in virtually, community can solve for nearly every organizational challenges.”