Mail-List.com Insights

The Importance of Email Communities

  • Home
  • All Insights
  • Just Our Thoughts
  • Other Quick Reads
  • Help
  • Twitter
  • Facebook
  • Linkedin
You are here: Home / News / Taking Customer Support Communities to the Next Level: report from #CMAD 2014 – eModeration
Taking Customer Support Communities to the Next Level: report from #CMAD 2014 – eModeration

Taking Customer Support Communities to the Next Level: report from #CMAD 2014 – eModeration

February 4, 2014 By mark david mcCreary

Lisa Barnett shares some of the highlights from the recent Community Managers Appreciation Day panels on customer service.

If theres one area of community management where we can talk tangibly about how a community can help and deliver real value to an organisation, it is customer service.

Related posts:

A Movement Vs. A Community. Is There A Difference? Does It Matter? Mobile shoppers spending more than a penny in the toilet Ten stats to show we’re entering the post PC age

Collections

In Defense of Local Online Communities

Discussion Groups and Usenet: What”s the Difference?

5 Tips to Start a New Group Mailing List

Push vs Pull in Online Communities

ABOUT -- User Guide | FAQs | How To Videos
LEGAL -- Mail List Privacy | Security | Terms of Service

Copyright © 1995-2023 Mail-List.com All Rights Reserved