Even despite having a tight-nit community centered around a particular interest, there will be nuance among the particular matters of concern to each participant. “Relevance” aims to categorize and prioritize certain issues to members so business owners know which issues to solve quickly. Prioritizing relevant issues can maximize profits and minimize risk.
Key Takeaways:
- As membership in your community grows, so too does the needs of new members.
- You need a wide variety of topics to be inclusive and to answer questions from a growing membership.
- There are no perfect ways to include everyone, even with algorithm based programs, and you must try many different options.
“Relevancy isn’t binary.”
