Private messages are a common thing in a lot of online communities, and they are often loaded with spam. You can cut down on this amount of spam by educating members on what is acceptable to send in a private message, as well as encouraging those that receive those messages to come forward so that something can be done about it each time. It’s not only spam that are contained in these messages, sometimes down right inappropriate things are shared between members, unwanted inappropriate things.
- A lot of private messages have a negative connotation, they’re either spam, or some sort of harassment.
- It can be hard to track these types of messages unless you zero in on the volume that is being exchanged in messenger.
- You can also be up front about the rules of messenger, as well as encourage members to come forward when they are receiving these messages.
“If you can’t, you need to frequently be clear about the rules of private messages and encourage members to report violations of those rules.”
Read more: https://www.feverbee.com/private-messages/