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Podcast: SOCM 2019 Highlight – Communities Propel Engagement

Podcast: SOCM 2019 Highlight – Communities Propel Engagement

October 10, 2019 By mark david mcCreary Leave a Comment

Shannon Abram is one of the contributors at the Community Roundtable, and she has recently sat down with Rachel Happe and Jeff Ross for an interesting podcast on community management. Rachel Happe is the Community Roundtable’s Co-Founder, as well as the Principal. Jeff Ross is the Community Manager for the insurance company Humana. They spoke about the report associated with the State of Community Management, and primarily focus on the #1 finding of the report, which was Communities Propel Engagement.

Key Takeaways:

  • Shannon Abram speaks with Rachel Happe of The Community Roundtable and Jeff Ross of Humana.
  • The topic of discussion is the “State of Community Management 2019” report.
  • Jeff focuses on how he uses the report in his position of Community Manager.

“In Episode #59, Rachel and Jeff discuss key finding #1 from the 2019 research: Communities Propel Engagement”

Read more: https://communityroundtable.com/community-manager-podcast/podcast-socm-2019-highlight-communities-propel-engagement/

Related posts:

  1. Podcast: Conversations with Community Managers – Julie Blutstein
  2. Conversations with Community Managers – Andrew Mishalove
  3. 39 Online Community Stats You Should Know in 2019
  4. The Cohere Podcast: Episode 3 – The Role of AI in Online Communities and Networks with Venessa Paech

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