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You are here: Home / News / New Thinking: Reducing Tool Time of Knowledge Workers
New Thinking: Reducing Tool Time of Knowledge Workers

New Thinking: Reducing Tool Time of Knowledge Workers

October 9, 2013 By mark david mcCreary

Gerry McGovern looks at “tool” time and “skill” time, and why organizations want to allow their employees to shift their tool time to skill time.

Because the tools, intranets and digital workplaces for a great many knowledge workers are terrible. They are on average about 5-7 years behind the experience of similar tools on a typical public website.

See original article at cmswire.com

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