Minding our Ps and Qs: Civility in the Digital Age

Shonali Burke reviews Andrea Weckerle’s new book, and finds it thought provoking.

How Companies and People Can Triumph over Haters, Trolls, Bullies and Other Jerks.

See original article at waxingunlyrical.com

More Communication Strategies:

Monday Roundup: Building Your Business Community Experience, Exposure, Education | Harold Jarche P2P Foundation’s blog » Blog Archive » Book of the Day: Four Phases of Team Collaboration