eModeration shares their highlights of the “The Value of Community Management” report published by Community Roundtable.
Kids grow up with the internet and have no fear or reverence for the keyboard warrior on the other end of the modem. Working across Twitter and Facebook every day, wading through the deluge of content, it makes sense to me that the 90-9-1 model would have significantly shifted towards greater numbers of creators and contributors, and that’s great news for community managers! – See more at: http://www.emoderation.com/analysis-the-value-of-community-management#sthash.m3rdf6wm.dpuf
See original article at emoderation.com