Scott Hebner shares his insights on social media and business, and the types of impact we will see this year.
2013 was an exciting year for social business, but what will 2014 have in store when it comes to the way enterprises capitalize on social to connect, empower and energize the people who collectively determine the success of the business? Here are a few of my predictions for how social business will make an impact in 2014.
See original article at communityroundtable.com