Group KM is a wonderful system to facilitate team work, where members of a work team, even if physically not present in the same location, can effectively collaborate. Each team member can assume different roles, such as Creator, Critic, Communicator, etc… Group KM helps in decision making and in recording how decisions were made in previous work situation, keeping track of errors and exceptions to the rules from the past experiences.
- PKMastery is an essential discipline, especially for knowledge artisans.
- Practicing PKMastery is not going to get work done. More structure is necessary, as well as agreed-upon rules for sharing knowledge.
- Group Knowledge Management (KM) takes PKMastery to the next level: getting things done.
“Group KM practices ensure that what is learned is shared and codified as much as possible.”