Anthony Myers shares some insights on Mobile expectations, using the new Forrester report “Mobile Mind Shift Index”.
Customers who have completely shifted towards mobile now expect information to be available on any device, in context, when they need it, a Forrester report has found. Their so called mind shift makes them perpetually into mobile, and any companies serving this kind of customer should act quickly to address their needs, the report suggested.
See original article at cmswire.com