How you welcome your new team members matters for personal morale and the benefit of the rest of your team. The new and updating body of research attests that your welcoming style is critical for engagement in the community and fostering important and lasting relationships. Having someone give out a tour, welcome a person, give out ground rules, social behaviors and norms makes a new member more comfortable and ready to work, grow, and learn.
- On-boarding new members requires welcoming and making people feel like there is real human connection.
- Research on on boarding has clear results. People react positively to personal attention.
- A leading expert in consumer on boarding. Kelly Schott will teach five tricks for getting new members comfortable with your community.
“How you welcome your new members matters – one of the most consistent findings in our State of Community Management research is on the impact of onboarding programs on getting new members to engage in a community.”