Online communities are always going through some kind of transformation, as they are fluid and dynamic groups. Current global pandemic has only accelerated these transformations and forced us to redefine the way we do our work. None of this would be feasible and possible without support from executive levels, which help building online programs. This year, financial benchmarks are created in order to better communicate value creation that our communities deliver. These benchmarks are also instrumental in securing the needed resources and support.
- Unsurprisingly, executive support is a huge factor in building and maintaining a successful online community program.
- We have made considerable progress in translating the generative business model of communities into financial benchmarks, which are critical for organizations as they consider using community approach
- We can now communicate the generative creation of value in financial terms.
“Join Rachel Happe, Principal and Co-Founder of The Community Roundtable, and a panel of global community experts as they explore ways community changes the way we work – and how to leverage community success into increased resources, support, and recognition.”