This video will teach you step by step to improve your community strategy skills. Improving them to expert can be very difficult. You need to learn how to develop your strategy first and foremost. Then focus on increasing participation around the community. Once you have increased the participation, you need reasonable metrics to quantify your success. This is based on measuring the correct metrics instead of the metrics that are just easy to calculate and measure.
Key Takeaways:
- Online communities that do not have a journey lead to lower retention rates.
- Many online communities are suffering from low participation due to high churn rates.
- Many members are not making enough contributions, and more people are leaving the communities than joining.
“This course will share the strategies, systems, approaches, tactics, and templates we’ve used to help scale the communities of 270+ organizations.”
Read more: Community Strategy – Developing The Member Journey