Community Metrics: How can you tell if your community is leaking?

Alex Hillman discusses retention of community members, because that directly impacts your growth rate.

Here are 2 proven techniques to address community member retention long before people are looking for the door:

More at How do you know if your community is leaking? | Alex Hillman

Related posts:

Inside TheCR Network: Metrics and Measuring – The Community Roundtable Dues Cycles and Membership Metrics: Associations Now Investing In Community: 2013 State of Community Management – The Community Roundtable