Blaise Grimes-Viort reports on the recent CMAD Hangout on International communities. They talked about multilingual and multicultural challenges for community managers.
There is a great benefit to being multilingual when you’re working as a Community Manager, as it brings a deeper appreciation of multiple cultures. In the future it will become more important for CMs to speak multiple languages and understand the grass roots of those cultures. Yes, there are challenges to managing multilingual teams but organisations can overcome these challenges through efficient and effective processes – staggered sessions for example, or platform-specific shifts.