If you are a community manager, you are going to need to learn how to self-care for yourself. Self-care is essential in order to keep our mind, body and spirit fresh. For physical self-care, go on walks or do exercise such as running or walking. With regards to our mind, you can vent to a […]

Writers of the nascent internet in 1999 and late 2010s predicted an internet that was more conversive and based on exchange than is evident in today’s world of social media and massive online commerce. The blogs, RSS feeds, and forums that seemed to dominate internet culture a decade ago have disappeared into a culture of […]

A question that arises is what to offer top members of your online community. These members are valuable and scarce, so you should be willing to go the extra mile to encourage them. If not, they may not be willing to put in effort for you. Consider offering them moderation abilities or direct access to […]

Community management is a field full of diverse challenges. This ebook outlines a variety of available roles in the field as well as necessary experience. Also available are job descriptions to aid both job seekers and employers. People that are currently successful in the field share how they were able to obtain and excel in […]

Getting members to respond to content they view is extremely important. The 90-9-1 theory says 90 percent of people only view content, where 9 percent respond to content, and only 1 percent actively create new content. In order to change this model, think about the goals of your organization. Clearly defining goals will allow you […]

The Community Careers and Compensation 2020 report is a great report that is showing how online community roles are beginning to evolve. Community professionals are becoming more and more essential to organizational success because they help establish a sense of camaraderie around a organization. It is also essential for organizations to retain and recruit these […]

Normally when we measure impact in the business world, we’re looking for short-term success to constantly repeat itself. That may work for larger companies because they have the means to invest over and over again, but that doesn’t work for smaller-sized companies. Big companies can fail just like little companies however if they don’t grow […]

The CR Network, widely regarded as the primary online resource for online community professionals, had a very busy year in 1990. Members were active and communicated regularly. Data makes this abundantly clear, as the network experienced no less than 68 roundtable calls. The group also passed more than 20,000 messages and initiated nearly 300 new […]

Pre-approving every member that joins you community is a way to prevent spam, however it costs a lot of money. No matter how hard you try, you’re going to encounter spam at some point. The frustrating thing about pre-approving people in your community is that it makes it so that they have to get approved […]

Community members need to be able to trust the others that belong to the same community. It’s difficult to do this with one single action. It’s more a lot of different actions that come together to create this trust. When community members ask questions it helps bring everybody together when they get detailed feedback from […]