Jonathan Salem Baskin thinks a little bit past mobile phones and coupons, and sees what mobile devices will allow people to do at the 30,000 level view. Mobile will allow consumers to put off making decisions until they’re far closer to the actual points of purchase, just like we do now when we’re shopping online […]

mik0ton (and Martin Reed) shares some tips about welcoming new members to your community. Some groups customise these messages to some extent. Some urge members to introduce themselves and some that remind the new member of the group guidelines. You can do much better. More at Membership Acceptance « Stop, Collaborate and Listen

mik0ton helps us with our plan for our communities, by breaking most items into Events, Communications, or Day to Day Activities. Most community plans fall somewhere between impractical and irrelevant. More at Community Plan « Stop, Collaborate and Listen

Jocelyn Harmon lists a dozen reasons why you should be measuring results at your organization, with the help of the book – Measuring the Networked Nonprofit: Using Data to Change the World by Beth Kanter and Katie Delahaye Paine. Instead, it's a post about abandoning your heart and using your head to run your nonprofit. More at […]

Associcom reflects on how the social media platforms are geared towards short term information needs, and are not typically suitable for associations. Many online community platforms assist networking but what is needed for an association is one that is specifically designed to allow networking on a professional level and at the same time to store […]

Nancy White admits to having trouble being neutral while being a facilitator, and finds this video from Sandy Schuman to give her another viewpoint on the isssue. I have long struggled with the perspective that facilitation must/should be neutral. More at Monday Video: Sandy Schuman Facilitators should not be Neutral …

Dave Cayem found the best 5 community management articles in September for you. After taking August off, I’m back with my picks for best online community management blog posts of the month. September was tough,  there were lots of great posts to choose from. More at Top Five Community Management Blog Posts: September 2012 …

Maggie McGary was having a bad day, and wants you to know that while she is not leaving her profession, other people may want to know that community management is not always a bed of roses.  Community management is the “it” job right now–it sounds so hip and glamorous and like a great career move. […]

Douglas Atkin riffs on movements vs communities, and while there is a difference in the size, it's also about the outcome. The goal of a community can be to learn something, do something, and yes, change something, but normally on a smaller scale and through the means of a smaller number of people with more […]

Debra Askanase reviews the new book by Sarah Robinson.  Fierce Loyalty: Unlocking the DNA of Wildly Successful Communities  For many reason, most of the students weren’t really interested in forming a community. More at Fierce Loyalty: The Interview with Sarah Robinson You Need To …