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Awesome Community Management Playbook

Awesome Community Management Playbook

February 13, 2014 By mark david mcCreary

Maddie Grant points us to the Community Management Playbook from Yammer, and says there is "Tons of good advice in here."

Online communities have taken hold among businesses, to connect employees, customers and partners. However, community management as a profession is largely misunderstood and inadequately resourced. We created this book to raise the literacy level among businesses on what community managers actually do, and for community managers to have a trusted guide in their daily jobs. This guide addresses at a high level the strategy, design and everyday execution of a successful and healthy community.

Related posts:

  1. A Playbook To Kickstart Your Nonprofit’s #GivingTuesday Campaign | Beth’s Blog
  2. 2013 State of Community Management Report Stresses Importance of Community Managers — Mizz Information
  3. Community Management Framework
  4. Four Aspects to BREW into your Community Management Strategy

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