Ted Cruz refusing to endorse Donald Trump at the RNC is a good example of failure of Duty of Loyalty. According to Duty of Loyalty, association board members can disagree but their actions must follow the majority or they need to resign. Cruz needs to resign from Republican party. As does any rogue association board […]

As communities mature, so do the roles of community managers. While this has long been suspected by those who are long-time community managers, new data from the State of Community Management 2016 survey confirms it. Community managers were asked to rank the amount of time they spent in the five skill sets of the community […]

If you have solid instructional design and delivery it engages peoples senses more. Moving around is better than sitting to enhance learning. The best way to incorporate movement in training is to incorporate mini stretches movements. A moving brain is more engaged than a sitting one. Some techniques that can help with learning and retention […]

According to Ever note CEO Phil Libin. ” The easiest way to get 1 million people paying is to get 1 billion people using”. The freemium membership model is a ” get them in the door” tactic which will pay off in the long run. For example in baseball games they sell cheap tickets. The […]

Deciding who the most valuable group for your communities engagement in your online community. Research and evidence on why the CEO or leader isnt the most valuable person, it’s the people that know all the answers that provide the most engagement in your community. It’s important to bring these people together to help build and […]

Have you ever wondered why your online community stopped growing? Is it because you didn’t have staying power or is because you’ve reached market saturation? What kind of curve has your growth charted? What is to be expected and what should be desired. Find out within this information and knowledgeable article. Key Takeaways: This chart […]

In 2006 an online collaboration platform was launched for supporting Communities of Practice. Since 2006 the site now has 1,500 CoPs and 160,000 users. A successful CoP has many members, posts, and comments. The most successful CoP’s also have more than one facilitator who is interested and supportive of the team. Key Takeaways: Over the […]

Group KM is a wonderful system to facilitate team work, where members of a work team, even if physically not present in the same location, can effectively collaborate. Each team member can assume different roles, such as Creator, Critic, Communicator, etc… Group KM helps in decision making and in recording how decisions were made in […]