Shannon DiGregorio announces the availability of research into the best practices in managing online communities for a mere $99.
The State of Community Management (SOCM) has been one of our core research platforms and we are excited to announce the availability of The State of Community Management Toolkit, which includes both newly released research from our 2013 SOCM as well as an archive of our past research that provides different lens on the leading practices required to create a successful community program. It also includes a document that adds more definition and details to the Community Maturity Model, allowing community program owners to better assess their progress across an enterprise.
See original article at communityroundtable.com