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Almost half of consumers with smartphones use instant or over-the-top messaging services

Almost half of consumers with smartphones use instant or over-the-top messaging services

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Stephen Sale dissects the recent report from Analysys Mason, on consumer smartphone trends.

Alarmingly for operators, some smartphone users are beginning to use VoIP apps as their primary voice service; approximately 20% of VoIP users (or 4% of the panellists) used mobile VoIP more than traditional voice services.

More at Smartphones use of instant or over-the-top messaging services …

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